Huawei Technologies-Senior CC and CRM Engineers

Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. Huawei Technologies is recruiting for a Senior CC & CRM Engineers

Job Title: Senior CC and CRM Engineers (Several Positions)

Ref: TSD/AS/02/2010

Department: Applications & Software


Location: Lagos


Responsibilities
-Deliver call centers & customers relationship management system (CC & CRM) solutions to Telecommunication or enterprises operators
-Engineer design and implementation
-Provide Technical supports to clients
-Write technical document
-Cooperate with Project Managers and colleagues to complete projects

Requirements
-Bachelor’s Degree or Master in Computer Science, Telecommunication, Electronics or related fields
-At least 2 years working experience in Telecommunication related field
-The right candidate must have good command of both spoken & written English
-Fast learning, highly motivated and enthusiastic
-Good command of Data – communication equipments or TC/IP, SS7 Network
-Good command of various operating system i.e SUN Solaris, HPUX, IBM AIX, must be familiar with the architecture of system and Network
-Good command of enterprise level Database i.e Oracle Informix, DB2, be familiar with DBA skills and SQL scripts
-Knowledge of Telecommunication Network and solutions, be familiar with GSM/UMTS/CDMA Network architecture
-Experience in Telecommunication solutions like CC & CRM, IVR or VPN is preferred


Application
-Interested and qualified candidates should send their CVs to xin.li@huawei.com or henshaw@huawei.com.
-Only shortlisted candidates would be contacted
-Applicants should specify on their applications and CVs the job title, job code and the job position they are applying for and should save their CV with their names and job title.
-All applications that do not follow the instructions above will be disqualified
-Applicants that do not meet the requirements need not to apply



Closing Date: 9th Sept., 2010